Logistics Software for Freight Forwarders
Freight forwarding software for small and mid-sized forwarders
CargoSurge is logistics software for forwarders in the UAE, Saudi Arabia, India and Sri Lanka who have outgrown spreadsheets and messaging apps. Quote a customer, book the shipment by air, sea or road, handle the customs paperwork, invoice with the right VAT for the country you are in, and let customers track it themselves. One monthly subscription per company, priced for a team of five as fairly as for fifty.
From Quote to Delivery in Four Steps
Quote
Customer requests a rate. AI suggests pricing based on your rate cards and historical data.
Book
Convert accepted quote to booking. Pre-filled with all quote details — no re-entry needed.
Ship
Generate documentation, coordinate with carriers, and track the shipment in real time.
Deliver
Capture proof of delivery, auto-generate invoice, and close the job with full margin visibility.
Why Modern Freight Forwarders Need Better Software
Freight forwarding is one of the most operationally complex businesses in the world. A single shipment can involve multiple carriers, dozens of documents, cross-border customs procedures, multi-currency billing, and coordination across time zones. Yet many forwarders still manage this complexity with spreadsheets, email chains, and disconnected legacy systems.
The cost of this fragmentation is enormous. Manual quote preparation takes hours instead of minutes. Margin leakage from missed charges goes undetected. Documents are created in one system, invoices in another, and tracking requires logging into carrier portals individually. Customer inquiries about shipment status interrupt operations staff multiple times per day.
CargoSurge was built to eliminate these inefficiencies. Our freight forwarding module covers the entire lifecycle — from the moment a customer requests a rate to the final invoice and profit analysis. Quotations pull from your stored rate cards and carrier tariffs, with AI suggesting competitive pricing based on historical win rates. Accepted quotes convert to bookings with zero re-entry.
During execution, the system manages all documentation — master and house bills for both ocean and air, shipping instructions, cargo manifests, arrival notices, and delivery orders. PDF generation is automatic and brandable. Container and flight tracking provides real-time visibility without logging into carrier websites.
Post-delivery, job costing and margin analysis happen in real time. You see exactly how much profit you made on every shipment, every customer, and every trade lane. Invoicing is automated from job charges with multi-currency support. And your customers can track their shipments, download documents, and view invoices through a branded self-service portal — reducing support calls and improving satisfaction.
Everything You Need to Run a Forwarding Business
Smart Quotations
Generate professional freight quotes in seconds with AI-powered rate lookups. Auto-calculate margins, add multi-currency charges, and convert quotes to bookings with one click.
Booking Management
Manage air, sea, and multimodal bookings from a unified interface. Full lifecycle tracking from booking confirmation through to final delivery with status updates at every milestone.
Ocean Freight (MBL/HBL)
Handle master and house bills of lading with linked document hierarchies. Container tracking, vessel schedules, and port-to-port visibility for FCL and LCL shipments.
Air Freight (MAWB/HAWB)
Process air waybills with airline rate management, ULD planning, and flight tracking. Support for direct, consolidated, and back-to-back air cargo shipments.
Consolidations
Group multiple shipments into consolidated loads for cost efficiency. Automated charge apportionment, co-load management, and consolidated documentation generation.
Shipping Instructions
Create and transmit shipping instructions to carriers and agents with pre-filled templates. Automated data extraction from bookings reduces manual entry and errors.
Margin & Profitability
Real-time visibility into revenue, costs, and profit margins on every forwarding job. Track profitability by customer, lane, and carrier to optimize your business.
Customer Portal
Give your customers self-service access to track shipments, download documents, request quotes, and view invoices — reducing support calls and improving satisfaction.
Invoicing & Finance
Auto-generate invoices from job charges with multi-currency support. Credit control, ageing reports, and integration with your accounting workflow.
Multi-Branch Operations
Run forwarding offices across multiple countries with consolidated dashboards. Each branch maintains its own rate cards, customers, and compliance settings.
AI-Powered Automation
Automated document parsing, rate matching, anomaly detection, and intelligent quoting. CargoSurge AI handles the repetitive work so your team can focus on relationships.
PDF Document Generation
Auto-generate branded PDFs for bills of lading, cargo manifests, arrival notices, delivery orders, and more. Compliant with industry standards and customizable per customer.
Frequently Asked Questions
Does CargoSurge support both air and sea freight?
Yes. CargoSurge manages air freight (MAWB/HAWB), ocean freight (MBL/HBL), and road transport in a single platform. You can handle multi-modal shipments that combine air, sea, and road legs in one booking.
Can I manage consolidations and co-loads?
Absolutely. The consolidation module lets you group multiple house shipments under a single master document, with automated charge apportionment, co-load partner management, and consolidated documentation.
How does the AI quoting work?
When a quote request comes in, CargoSurge AI searches your rate cards, historical quotes, and carrier rates to suggest competitive pricing with target margins. You review and adjust before sending — the AI assists, you decide.
Is there a customer-facing portal?
Yes. Your customers get self-service access to track shipments, download documents (BOL, invoices, packing lists), request new quotes, and view their shipment history — all under your branding.
Comparing this against a general business system? What a freight forwarding ERP has to do that a general ERP doesn’t.
Ready to Modernize Your Forwarding Operations?
Quote, book, clear and bill in one system. Start your free 7-day trial — no credit card required.