Warehouse Management System
3PL & Fulfillment WMS — Built for Modern Warehousing
CargoSurge WMS gives you complete control over warehouse operations. From goods receiving to dispatch, manage inventory at the bin level, automate 3PL billing, and give your customers real-time visibility — all from one cloud-based platform.
Why 3PL Operators Need a Purpose-Built WMS
Third-party logistics operators face a unique set of challenges that generic inventory management software cannot address. You are managing stock for multiple clients simultaneously, each with different SKU catalogs, storage requirements, picking rules, and billing terms. You need to track inventory at the bin level, enforce FIFO or FEFO rules per customer, generate accurate storage and handling invoices, and give each client real-time visibility into their inventory — all while running a high-throughput operation.
Spreadsheets and basic inventory systems work when you have one client and 500 SKUs. They fail when you have 20 clients, 10,000 SKUs, and hundreds of inbound and outbound transactions per day. Picking errors, inventory discrepancies, missed billing, and delayed reporting become daily problems that erode margins and damage client relationships.
CargoSurge WMS was built specifically for 3PL operations. Multi-client inventory segregation is native — each customer's stock is managed independently with its own SKU catalog, storage rates, and handling charges. Automated billing runs calculate storage fees based on pallet positions, cubic meters, or weight, with handling charges applied per inbound receiving, outbound dispatch, and any value-added services.
The customer portal gives your clients self-service access to view real-time inventory levels, submit inbound ASNs and outbound orders, download stock reports, and track order fulfillment status — reducing the volume of email and phone inquiries your operations team handles daily.
For warehouses focused on e-commerce fulfillment, the wave planning module groups outbound orders by carrier, destination, or priority to optimize picking routes and maximize dock-to-truck efficiency. Combined with barcode scanning, real-time inventory updates, and automated pick list generation, CargoSurge WMS helps you process more orders with fewer errors and less labor.
How 3PL billing works
Every client is billed the way you agreed with them, and there are two ways to agree it. Pay per activity: storage per pallet, per cubic metre or per unit, and handling per order, per order line or as a flat fee. Or a monthly package: a fixed fee that includes a set number of pallets, orders and lines, with an overage rate for anything above it.
Receiving, dispatch and value-added work are counted as they happen, so nothing waits for somebody to remember it at month end. The month-end run turns each client's activity into one invoice, with the right VAT, ready for you to approve and send.
Each client sees their own stock
Your clients log in to their own portal and see only their goods: stock by location, lot and expiry, orders in progress and what has shipped. They can send you receiving notices and new orders themselves, so the questions that used to arrive by phone and email answer themselves.
Lots, expiry and first-expiry-first-out
The lot number and expiry date are recorded at the door when goods are received, and picking takes the shortest expiry first. One product can be received into several bins on the same line and picked from several bins on the same order, and the picker confirms what each bin actually gave, so the stock count matches the shelf.
Ship straight from the warehouse
Packed orders go out on your own vans or with the courier companies you already work with. The warehouse address is the pickup, the label is printed at the packing bench, and a proof-of-delivery photo closes the order for you and for your client.
See the warehouse before you walk it
The layout designer reads your existing location codes and draws the racking as a floor plan and in 3D, showing which bays hold stock. Move a rack on the plan and the aisles follow.
Built for 3PLs in the UAE and the GCC
Several warehouses and branches in one account, invoices in each client's currency with the correct VAT treatment, and the same system running your freight, transport and finance if you do more than warehousing. Read how receiving and locations and bins work, or compare an ERP and a WMS.
Complete WMS Feature Set
Inbound Receiving
Manage goods receiving with PO matching, quality inspection, barcode scanning, and automated put-away suggestions based on SKU attributes and available bin locations.
Outbound Dispatch
Process outbound orders with pick list generation, packing confirmation, and dispatch documentation. Support for full pallets, case picks, and piece picks.
SKU & Barcode Management
Define SKUs with dimensions, weight, hazard classifications, and custom attributes. Barcode scanning support for receiving, picking, and cycle counting operations.
Real-Time Inventory
Live inventory visibility across all locations, zones, and bins. Track stock by batch, serial number, expiry date, and lot with automatic FIFO/FEFO enforcement.
Bin Location Management
Define multi-level location hierarchies — warehouses, zones, aisles, racks, shelves, and bins. Optimize put-away with rules based on velocity, weight, and product compatibility.
Wave Planning
Group outbound orders into optimized waves for efficient picking. Configure wave rules by carrier, destination, priority, or customer to maximize dock-to-truck efficiency.
Stock Transfers
Move inventory between warehouses, zones, or bins with full audit trail. Support for inter-warehouse transfers with in-transit stock tracking and approval workflows.
Cycle Counting
Schedule and execute cycle counts by zone, category, or ABC classification without halting operations. Track variance, generate adjustment reports, and maintain inventory accuracy.
3PL Billing & Storage
Automated storage billing based on pallet positions, cubic meters, or weight. Handling charges for receiving, dispatch, pick-and-pack, and value-added services with configurable rate cards.
Quality Control Holds
Place inventory on QC hold to prevent dispatch until inspection is complete. Track hold reasons, inspection outcomes, and release approvals with full audit trail.
Customer Portal
Give 3PL customers self-service access to view real-time inventory levels, submit inbound/outbound orders, download reports, and track order fulfillment status.
Forecasting & Analytics
Demand forecasting with stockout projections and safety stock recommendations. Dashboard analytics for warehouse utilization, throughput, accuracy, and per-customer profitability.
99.5%+
Inventory accuracy target
Real-time
Stock visibility
40% faster
Pick & pack operations
Zero
Paper-based processes
Frequently Asked Questions
Is the WMS suitable for 3PL operations?
Yes. CargoSurge WMS was designed with 3PL operators in mind. Multi-client inventory segregation, per-customer billing with configurable rate cards (storage, handling, VAS), and a customer self-service portal are all built in.
Does it support barcode scanning?
Absolutely. The WMS supports barcode scanning for receiving, put-away, picking, packing, and cycle counting. Compatible with standard USB and Bluetooth barcode scanners, plus the mobile app camera for scanning.
Can I track inventory by batch and expiry date?
Yes. Inventory can be tracked by batch number, serial number, lot, and expiry date. The system enforces FIFO (First In, First Out) or FEFO (First Expiry, First Out) picking rules automatically.
Does the WMS integrate with the rest of CargoSurge?
Yes. The WMS is fully integrated with CargoSurge freight forwarding, road transport, and financial modules. Inbound shipments from forwarding jobs flow directly into warehouse receiving. Outbound orders trigger transport planning. Billing integrates with the finance module.
Ready to Upgrade Your Warehouse Operations?
Try CargoSurge WMS free for 7 days. Full 3PL warehouse management with billing, customer portal, and analytics — no credit card required.