Device management

Fleet mobile devices (scanners, driver phones) need management. The admin console tracks every device in use.

Device record

Each device (handheld, phone, tablet) registers on first login:

• Device id (hardware).
• Model + OS version.
• App version.
• Assigned user (current).
• Home warehouse / depot.
• Last-seen timestamp + IP.

Visible in /app/admin/devices.

Provisioning

• BYOD (driver's own phone) — install app from store; log in. Device registers automatically.
• Corporate handhelds — mass-provision via MDM (Intune, Workspace One, SOTI). App pre-installed, auto-configured.
• Kiosk mode — for handhelds dedicated to the app, enable kiosk mode (MDM-enforced).

Version management

• Minimum app version enforced server-side; below minimum is blocked with an update prompt.
• Release notes per version in the admin console.
• Staged rollouts — 5% → 25% → 100% — for phone platforms.

Remote wipe

For lost / stolen devices:

• Remote-wipe app data (keeps the phone OS).
• Revoke user's active sessions (forces re-login everywhere).
• Flag device as lost; blocks further logins.

Health monitoring

• Devices with low battery frequently or frequent crashes flag on the device list.
• Crash reports auto-collected (users opt-in).
• Network error rate per device — helps diagnose bad cellular coverage at depots.

Shift / shared devices

Warehouse handhelds are often shared across shifts. Config:

• Auto-logout at end of shift (configurable time).
• Shift-badge-scan login — badge QR logs in the operator for the shift.
• Per-shift event attribution remains accurate.

Integrations

• MDM: Intune, Workspace One, SOTI, Jamf, Hexnode.
• RUM / crash: Firebase Crashlytics, Sentry.

Support

End users contact your IT. IT uses the admin console to inspect device + user state before escalating to our support. Reduces back-and-forth.